Ocean Coral and Turquesa All Suites Resort Reviews

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  • Reviewed: Feb 1, 2022

    7.0

    "Good hotel, stick to cafe, ambitious sales staff."

    The food at the a la bill of fare restaurants was really bad. The buffet surprisingly had the best nutrient, and thankfully they switched upward the offerings often. Also didn't enjoy being accosted right at checkin to sign upwardly for a presentation about their upgraded packages. It was uncomfortable and aggressive. They were and so defenseless upwardly in information technology that even though they charged united states of america for the resort tax, they forgot to charge us for our stay - we only found out after they locked of usa out of our room! Nosotros were actually put off by that.

    Very close to the aerodrome. Staff were friendly and rooms were comfy. Lots of pools to cull from and of course, the beach only a few steps away! We also appreciated their efforts in clearing the seaweed daily.

    Stayed in Jan 2022

  • Reviewed: Nov 30, 2021

    7.0

    "loved Cancun but I will await for some other resort nwzr"

    if you didn't pay actress for their vip service you were reminded all the time. you can't make reservations for whatsoever of the restaurants if you aren't vip, yous have to expect up to 2 hours to be seated

    I loved the view and the pool, the spa was also very dainty

    Stayed in November 2021

  • Reviewed: August 23, 2021

    In the room, the hot tub and the java maker didn't work. We stayed 5 days, on the terminal i a lot of people arrived and the food in the buffets got dramatically meliorate (the rest of the days was but Ok)

    Staff is super friendly, there are only adults pool and different activiites to do. The beds in the room are confortable.

    Stayed in Baronial 2021

  • Reviewed: August xv, 2021

    The seaweed this time of the year was as well much and the smell was disgusting! Probably whatsoever other calendar month that won't exist a trouble! Doesn't await like a 5 star hotel but If you wanna have fun is a good place to stay!

    The stuff were trying their best to make usa bask our stay! Every morn they were having activities in the pool and every dark shows similar acrobatics, fire show and many other things! We ate at the mexican , the Japanese , the italias and the "pale" restaurants and all of them were great with quality food!

    Stayed in August 2021

  • Reviewed: July 17, 2021

    viii.0

    "Great staff and structure but horrible seaweed"

    The embankment is total of seaweed and it'due south incommunicable to savour it. Unfortunately we were non aware of this situation earlier the trip and was an awful surprise

    The staff was bully, fully supportive and respectful of COVID-19 rules. Cleaning and food very positive as well

    Stayed in July 2021

  • Reviewed: June 23, 2021

    That people went to the pool and blocked the deck chairs with their towels. Some were empty for hours, but blocked through those kind of guests. Hotel should have a better direction for this or offer enough deck chairs. Air status should have a dry out option.

    The staff was great. Very friendly and helpful.

    Stayed in June 2021

  • Reviewed: June 9, 2021

    The embankment, full off seaweed

    Proficient facilities, nice puddle!

    Stayed in June 2021

  • Reviewed: January 18, 2021

    eight.0

    "Beautiful place simply bugs on patio and can't relish"

    The bugs on the patio and the rooms were cold when the temperature dropped the oestrus wouldn't work I froze for two days

    Yes I love the property and the staff were wonderful

    Stayed in January 2021

  • Reviewed: December 12, 2020

    9.0

    "Perfect Experience. Can't wait to be back"

    Life is harder after staying at Ocean Coral & Turquesa, as you know how good life in the resort is.

    Extremely friendly staff, peachy service in all restaurants and confined. Staff goes the actress mile, even though you already prepaid for it with the "all inclusive" price. Slap-up facilities and entertainment program. Meals are very good quality in all specialty eatery, and still good quality in the more "mass production" cafe restaurant. First all-inclusive experience for our kids; they didn't want to exit. Can't wait to be dorsum once again.

    Stayed in December 2020

  • Reviewed: November 18, 2020

    We couldn't command the temperature of our room, it was at 20 degrees Celsius which is a little warm for us. The bank check in process with the covid measures was a lilliputian ridiculous.

    Nice place to stay. Food was pretty adept, staff was friendly, lots of areas to lounge and relax.

    Stayed in Nov 2020

  • Reviewed: October four, 2020

    The staff was very friendly. This was my second fourth dimension staying at this location. It was very make clean. Not as many food options as before but of course due to COVID majority of things were served to you past them.

    Stayed in September 2020

  • Reviewed: February eight, 2020

    Considering we paid for the privilege packet the only white vino was Chardonnay, also sweet And the Cerise wine was poor quality and always cold. We were non able to Pre book all restaurants

    Stayed in Feb 2020

  • Reviewed: January 9, 2020

    On the 1st night they charged the states for wine without giving a menu or telling that it was non included and the toll. It was an unpleasant surprise and left a bad gustation after the dinner. I never received a reply to my feedback from the hotel.

    We loved about everything near the place! The most exciting experience was Japanese dinner.

    Stayed in December 2019

  • Reviewed: January iv, 2020

    We were told to book a restaurant 1 day in advance then 2 days. We were then told that it was fully booked earlier reservations were allowed Our luggage was delivered iii i/two hours late More bathrooms are needed Door handle to the patio brutal off and wasn't repaired Chairs at the Beach were reserved by 6am and they wouldn't be used till much subsequently.

    The room and the view were excellent The Beach was incredible very clean groovy service by Jemima there was very little seaweed. The food was fantastic in the booked restaurants Friendly service beautiful grounds. Spa was incredible

    Stayed in January 2020

  • Reviewed: December vii, 2019

    8.0

    "Skilful value and squeamish resort."

    Nutrient on buffet was non as varied and not 're-stocked' often enough. Difficult to get dinner time defined in restaurants equally they practise not take reservations and this is confusing. One night we could not eat in ane eating house for ii hours and other night got seated immediately.

    Size of resort non to big or small.

    Stayed in December 2019

  • Reviewed: October 25, 2019

    the lifts and some worn off cloth

    the food and service

    Stayed in October 2019

  • Reviewed: September x, 2019

    I found some of the waiters and hosts/esses a little bit rude. This is surprising as one of the most distinctive features of this hotel was precisely its hospitality and customer service (this was the third time I go to this hotel). Hopefully, they can become back to what it was.

    This is a place where yous tin can feel "pampered" during your whole stay. In that location are many activities to exercise, and you tin can hardly exist bored. Despite there is sargassum, the pools are sufficiently fun and comfortable to be in that location.

    Stayed in September 2019

  • Reviewed: August 26, 2019

    Staff at eating house's, instance, Road 66 admittedly horrible nosotros ordered french fries and drinks and saturday there for approximately one hour being ignored. The rooms are make clean just very nighttime. The majority of the staff we're not happy and as a event information technology shows in their service.

    Night life was good. Resort grounds are very dainty. The sit downwardly meal for dinner was also prissy. Check in staff was very nice.

    Stayed in Baronial 2019

  • Reviewed: August 16, 2019

    I reserved a room with one male monarch bed and they gave me some other one with ii small beds. Nutrient here wasn't the best and it was always common cold. The staff needs to do meliorate customer service

    Stayed in August 2019

  • Reviewed: July 26, 2019

    No areas with snacks or snacks to order throughout the day if y'all were hungry betwixt meals. The pillows and beds are uncomfortable and hurt my back. Buffet could have meliorate quality food.

    The pools were astonishing and relaxing. The staff was always willing to help, just a telephone phone call away. Alcohol choices were amazing. Many eatery choices.

    Stayed in July 2019

  • Reviewed: July 21, 2019

    vii.1

    "Lesser line....would not stay in that location again, and several friends we met said the same thing."

    The beach was awful, seaweed everywhere and information technology stunk really bad! Being a middle anile older couple and our room was placed right in front of the children's pool expanse. Non good! The AC stopped working in our room the 2nd or tertiary night and we had to become slumber in another room for the nighttime. I got a tick in my arm from sitting at the puddle surface area and did my best to become it out. Went to medical and they wanted to accuse me $150 The states. The side by side day another tick landed on my back at the pool, but luckily I grabbed it before it embedded itself. We got stuck in the elevator one time and it was so HOT in at that place, and then it was out for a twenty-four hour period and so my husband got stuck in it again some other twenty-four hour period. We also got sick with diarreaha and most of our friends did too. I nonetheless take it two weeks afterward.

    The bed was comfortable and the room was dainty. Most of the fool was very good. Entertainment was decent. Nosotros liked the adult pool, because it was much quieter and Ricardo, the beverage waiter was excellent!

    Stayed in July 2019

  • Reviewed: July eight, 2019

    Check In is terrible .

    Stayed in July 2019

  • Reviewed: June seven, 2019

    facilities somewhat dated

    a practiced value

    Stayed in June 2019

  • Reviewed: May 2, 2019

    They charge extra for everything. The alcoholic beverages are completely horrible. The beach is not that nice. Sometimes there are some weird guests.

    Very big and confortable hotel. A lot of spaces for dissimilar types of public. The meat restaurant is great! It is a good hotel for groups considering of the size, thats why we chose information technology for our nuptials guests (but hey, don't e'er recollect to have a nuptials there... i saw one and... no words)

    Stayed in April 2019

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